FAQ

Is there a Quick Start Guide?


Please do check out the Online Quick Start Guide before getting started, to get 10+ times of productivity improvement.

How to Cancel an App Store Auto-renewal Subscription?


Please check out the Apple’s guide to View, Change or Cancel Your Subscriptions.

User Manual?


Tap to access the Online User Manual.

(There is no the PDF copy, as the online web pages contain animated images and videos which can help to understand how to use the app more comfortable than reading the static content in the PDF file.)

What's the significant difference compare to the QuickPlan app?


  • FOCUS
    • The Roadmap app is majorly for the product roadmaps, project roadmaps, high-level project plans.
    • QuickPlan is majorly for the project schedule.

    Some users may use these apps more broadly (out of the primary focus) and find them more comfortable to use than other apps designed for the other purpose. While we are trying to take into account the user's other needs, the above apps retain their proper design focus.

  • OUTPUT FOR
    • Guide the furture planning and management.
    • Guide the team to execute.
  • ACCURACY
    • Planning roadmap is at a very early stage of a product or a project, tasks in a roadmap are rough to guide the future work.
    • Project schedule should be accurate and be details enough, for the purpose to guide the project executing.
  • TASK LAYOUT
    • Multiple tasks in a row, but a task can't overlay another task.
    • One task one row.
  • TASK CONTENT
    • At the roadmap stage, we may care about the phases, owners and the rough estimate.
    • At the schedule stage, we care about the date, resource, cost, and status.

Document Template?


Every roadmap file can be a template – A roadmap is a file saved on the Mac with .rdmap file extension. Please copy a roadmap file to a new file.

Where are my documents stored?


We (Roadmap App Developer Team) have no server to store the roadmap data created by the users. The users own the roadmap documents they created - A roadmap document created by an user is stored on the Device and on the iCloud Drive of the user, the file path is choosed by the user when saving.

How to sync across multiple devices via iCloud Drive?


QuickPlan supports to sync projects via iCloud Drive. Please check the details in the online user manual.

Can I provide some task names, then Roadmap helps me do the rest?


No

Backup projects?


We (Roadmap App Developer) have no server to store the user-generated roadmap documents. A roadmap is stored to a file with .rdmap file extension on the Mac. By default Roadmap app will automatically copy the project file to the backup folder every time when opening a project file (there is an option to turn off auto backup in app preferences). We also suggest to backup the document files to your cloud storage like Dropbox using 3rd apps or manually.

Keyboard shortcuts cheat sheet


Press ⌘⌥^ (Command + Alt + Ctrl) to show shortcut tips in the active roadmap window.

If I have subscribed the Mac version do I need to subscribe the iOS version too?


Yes, at the moment there is no way to bundle the apps from different operating systems.

Anything else?


Please check out the online user manual or contact us.

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